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If you are experiencing issues while completing your Hollywood Private application, here are troubleshooting tips the may assist you:
- BigRedSky works best in Internet Explorer. Kindly make sure that you are using this as your browser.
- The system also does not allow empty documents or documents that exceed 2MB to be uploaded. Kindly check and make sure that your documents adhere to this size limit.
- Please try to delete all your browsing history from Internet Explorer by going to 'Tools' >> 'Delete Browsing History' >> 'Delete All'.
- Make sure that any Ad Blocker in your browser (i.e. Adblock Plus or Adblock IE) has been disabled.
- You can also try to disable the pop-up blocker in your browser by going to 'Tools' >> 'Internet Options' >> 'Privacy' tab >> Under Pop-up Blocker, untick the box that says "Turn on Pop-up Blocker"
- If possible, please try applying from a different computer or a different browser and see if you experiencing the same problem.